Volume: 19 Issue-01 (January-June) 2024

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LEARNING AND DEVELOPMENT INITIATIVES: ADAPTING HUMAN RESOURCES PRACTICES TO UPSKILL HIGHER EDUCATION INSTITUTION EMPLOYEES IN A PANDEMIC

ABSTRACT

The COVID-19 pandemic has presented unprecedented challenges to higher education institutions worldwide, requiring a rapid transformation of traditional practices to ensure the continued delivery of quality education. This study explores the implementation of Learning and Development (L&D) initiatives within the Human Resources (HR) framework, specifically designed to upskill employees in higher education institutions during the ongoing pandemic. In response to the dynamic and evolving educational landscape, this research investigates the strategic adaptation of HR practices to foster a culture of continuous learning and professional development. The study examines case studies and best practices from diverse higher education institutions that have successfully implemented innovative L&D programs. These programs encompass a range of modalities, including virtual workshops, online courses, mentorship programs, and collaborative projects, to address the diverse needs of employees in various roles. Furthermore, the research evaluates the impact of these initiatives on employee performance, job satisfaction, and institutional resilience during the pandemic. Key performance indicators such as skill acquisition, employee engagement, and adaptability are analyzed to measure the effectiveness of the implemented L&D strategies. Additionally, the study explores the role of leadership and organizational culture in fostering a conducive environment for continuous learning and development. The findings of this research contribute valuable insights into the design and implementation of HR-driven L&D initiatives in higher education institutions facing the challenges posed by the pandemic. The outcomes aim to inform HR practitioners, institutional leaders, and policymakers on effective strategies to up skill employees, enhance institutional resilience, and ensure the long-term sustainability of higher education in the face of ongoing disruptions.

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